FAQ'S

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Q: What areas do you serve?
A: We proudly serve Highgate and surrounding areas: Highgate, Hampstead, Crouch End, Muswell Hill, Primrose hill, Tufnell Park, Archway, Holloway .

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Q: How are dogs transported to and from walks?

A: Eco-friendly transport with pick-up and drop-off in our electric van.

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Q: Are you fully insured?
A: Yes, we are fully insured and hold a Hampstead Heath professional dog walking license, so you can rest assured your pup is in safe, experienced hands.

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Q: What services do you offer?
A: Our services include dog walking (group and 1-2-1 sessions), day care and pet sitting.

 

Q: Can you walk my puppy or senior dog?
A: Absolutely! We offer personalised 1-2-1 walking sessions tailored for puppies, senior dogs, or pets with specific needs.

 

Q: What is your dog walking schedule?
A: We offer flexible scheduling, including weekdays, weekends, and holidays. Walks typically last 2 hours and include convenient pick-up and drop-off.

 

Q: How much do your services cost?
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• For a full breakdown of our rates, check our Services page.

 

Q: What if my pet has special requirements?
A: We’re experienced in working with dogs of all temperaments and needs. Let us know your pet’s requirements, and we’ll tailor our care accordingly.

 

Q: How do I book & pay for your services?
A: Simply contact us via phone, email, or book directly using our online booking system.

 

When you book with Kahu pet club you are securing a space for your dog, we operate a weekly subscription service, Payments are received every Monday for the week ahead and payment is due whether you dog attends or not. 

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Q: What is your cancelation policy?

A: in order to cancel our services, we require a 4 weeks notice period

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